About Us

Who We Are

Mackinaw Administrators is a multidimensional, Third-Party Administrator that delivers customized risk management solutions to our clients. We are experienced in working with a diverse client base which includes manufacturing, construction, forestry, education, municipalities, road commissions, restaurants, retailers, healthcare facilities, and group funds.

Reasons for choosing Mackinaw Administrators include:

Licensed claims adjusters

Averaging 15 years of Workers’ Compensation experience, guided by claims managers who average 20 years of Workers’ Compensation experience.

Flexibility for strategic partnerships

Maintaining your established relationships as well as providing access to other options that best serve the needs of your program.

Reasonable claim loads

With agreed maximums, allow for effective claims management, cost control, and responsive client service.

Customization of our service

Focusing on the specific needs of your program, we are committed to program personalization and flexibility.

Transparency & Accountability

Our system access allows our clients to view many aspects of our claims handling including notes, financials, and uploaded documents. The onboarding process includes training, so our client can quickly access areas of interest like Event, Coverage, Liability, Damages, Action Plan, and Reserves. Providing this window into our program assures accountability as our clients can observe “real time” the efficient handling of their claims.

Risk Control

Mackinaw Administrators has an on-staff Risk Control Team to provide risk control services. The risk control consultants have documented competencies in safety; at least five years of experience and backgrounds in servicing public entity clients, including school systems, road commissions, and counties.

RMIS

A robust claims system providing standard and customized reporting options as well as secure 24/7/365 “view only” client access.

SSAE 18 Type II Audit

This examination is widely recognized as it represents that a service organization has been through an in-depth audit regarding their control activities. We have successfully received an unqualified SSAE 18 Type II report every year since audit inception in 2008.

Mission Statement

Global, Innovative, Architect of Risk Management Solutions for our Clients

We strive to be known by:

  • Our Clients as the BEST at what we do all of the time.
  • Our Competitors as the firm they ASPIRE to become.
  • Our Vendors as the client they VALUE most over all others.
  • Our Insurance Company Partners and State Regulators as the firm that does it RIGHT.
  • Our Associates as a firm that allows them OPPORTUNITY to be the best.
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